Internships - 2024

Business Unit:  The Peninsula Hong Kong
Location:  Tsim Sha Tsui

We are excited to offer students internship opportunities that will allow you to develop your hands-on industry knowledge whilst partnering with our operational or administrative teams. These placements will be as internships, starting in 2024 for a minimum of 6 months.

 

  • Secure a placement with a luxurious Five-Star hotel located in Hong Kong
  • The Peninsula Hong Kong espouses luxury service, dedication to our customers, and commitment to our employees
  • Learn and grow within a strong hospitality company focused on quality with our dedicated internship program

 

Key Accountabilities:


Rooms Operational Internship

 

  • Gain operational experience with Peninsula Rooms standards and procedures in one the following team(s):

  • Front desk / Concierge / Guest Relations / Baggage & Transportation / Telephone Services* / Housekeeping

  • Ensure that guests receive prompt, warm, courteous and personal services.

  • Attend to all guest enquiries, and requests, delivering an exemplary resolution. 

  • Provide a “one-stop service” to guests. 

 

Spa and Wellness Center Receptionist Internship

 

  • Ensure warm, friendly and professional welcome to Spa & Wellness guests.

  • Complete daily opening and closing procedures

  • Schedule spa and treatment reservations.

  • Organize scheduling to maximize use of time, efficiency and profitability.

 

Food & Beverage Services Internship

 

  • Gain first-hand experience in providing personalized and gracious service in one the following team(s):

  • Felix / Gaddi's / Private Dining/ Spring Moon/ The Lobby/ The Verandah/ Beverage

  • Perform pre and after-service procedures as per Peninsula standards.

  • Understand and accurately deliver the defined sequence of service.

  • Ensure consistency of the Food & Beverage service and food offerings.

 

Sales & Marketing Internship (Brand Marketing)

 

  • Support the daily operations and special PR projects

  • Compile press kits with relevant information for visiting journalists

  • Maintain and update database for reporting and analysis

 

Sales & Marketing Internship (Sales)*

 

  • Provide sales and administrative support to sales team 

  • Handle telephone enquiries 

  • Assist in updating customers’ profile in system and maintain databases

  • Assist in hotel inspection

  • Handle online gift certificates and perform other relevant duties as assigned

 

Finance Internship (Start in Q3, 2024)

 

  • Provides support to financial reporting and invoice processing

  • Ensure accuracy in records and documents maintenance

  • Prepare documents for processing of invoice / delivery note

 

Procurement Internship* (Start in Q3, 2024)

 

  • Maintain complete and accurate records in all purchases

  • Support process with matrices, reporting and analysis

  • Keep proper price comparison and list of qualified suppliers

 

Events Internship* (Start in Q3, 2024)

 

  • Provide administrative support to catering events

  • Handle function room-related enquiries

  • Coordinate the venue set up to ensure guest satisfaction

 

General Requirements: 

 

  • Good English communication (verbal, written)

  • Good English and Cantonese communication (verbal, written) for the following internships: Telephone Services, Procurement, Events and Sales Internships

  • The Peninsula Hong Kong is open to international applicants for the internship opportunities

  • Pleasant, courteous, and fun personality

  • Benefits: 5-day work week, Annual leaves, Training allowance, Medical allowance, Duty meals, Uniform arrangement, Gym facilities

 

We look forward to liaising directly with suitable students.

 

 

 

About The Peninsula Hong Kong

The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.

Requisition ID:  44946


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