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We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.
17 paid statutory holidays
Exceptional market leading benefits
Option of MPF or ORSO retirement scheme
Key Accountabilities:
Supervises and trains Concierge Agents to uphold service standards
Handles any guest enquiries regarding the city, restaurants, events, and attractions
Assists guests on transportation and flight arrangements
Handles all incoming couriers and mails on behalf of our guests
Ensures the highest degree of guest satisfaction which is well reflected in Forbes, LQA and The Peninsula Standard
General Requirements:
Minimum of two years' experience in the hospitality industry
Hands-on experience with MS Office and PMS systems
Excellent in spoken and written English and Chinese
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