Retail/Boutique Supervisor - Isetan/Shinmaru

Business Unit:  The Peninsula Tokyo
Location:  Tokyo

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Retail/Boutique Supervisor to achieve the company’s objectives and create a memorable guest experience.


  • Work for a highly prestigious hotel in Retail/Boutique Team.
  • Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages.


Key Accountabilities

  • Selling showpiece of cakes and other sweets at the Peninsula retail shops (Shinjuku Isetan/ Shinmarunouchi Building)
  • Assist Assistant Manager role such as shift management, guest request correspondence and P/L in daily operation.
  • Incident report to Assistant Manager.
  • Casher / Inventory role


General Requirements

  • Preferred to have working experience in retail shops.
  • Preferred to have working experience in global boutique shop.
  • Ability to communicate effectively with all levels of team members


Benefits we offer

  • Retirement Plan (2% company payment in addition to a co-match up to 2% of employee contributions, total 6%)
  • Special Public Holidays/6 days per year 
  • Life Work Balance Leave /3 days per year
  • Paternity Leave /3 days per year
  • Transportation allowance (up to JPY30000)
  • Complimentary Accommodation at Peninsula Hotels 
  • Complimentary Staff Restaurant (3 meals per day)
  • Complimentary Dry Cleaning (Business attire)
  • Complimentary Bicycle Parking (On site)
  • Restaurant and Bars Discount (25%)
  • Staff Dormitory (Depends on availability)


We are delighted to receive your resume for further consideration. 



Superbly located opposite the Imperial Palace and Hibiya Park in Marunouchi district, and within minutes' walk of the shopping capital of Ginza, The Peninsula Tokyo delights guests with commanding views of the Japanese capital’s skyline, sophisticated facilities, extraordinary dining options and the legendary Peninsula service. Our multilingual colleagues are highly motivated and dedicated to excellence. In return, we offer superb training and benefits, with structured career advancement and international opportunities.

Requisition ID:  41761