Outlet Service Staff (Part Timer)

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking an Outlet Service Staff (Part Timer) to achieve the company’s objectives and create a memorable guest experience.

• Work for a highly prestigious hotel in Food and Beverage team.
• Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages.

Key Accountabilities

• Deliver exceptional dining experience to Guests at all times, including providing friendly, yet discreet and unobtrusive service in: Greeting, seating and waiting on all guests.
• Understand and accurately follow the standard of sequence of service, pre-service and after-service procedures.
• Perform the role of the cashier and receptionist.
• Manage reservations and records in booking system.

※Candidates who are able to work for 5 days, including Saturdays and Sundays per week are welcome to apply. 

Example of Shift
Hei Fung Terrace (A 11:00-20:00 / B 14:00-23:00)
Peter (A 10:00-19:00 / B 10:30-19:30 / C 11:00-20:00 / D 13:00-22:00 / E 14:00-23:00)
The Lobby (A 6:00-15:00 / B 7:00-16:00 / C 10:00-19:00 / D 11:00-20:00)

No experience is required. Utilizing your customer service experience for career growth and enhancing language abilities and customer service skills with us. 

If this job opportunity fits into one of your areas of expertise and you would like to further enhance the following skills, we welcome your application.

Teamwork

• You will be working in an international and helpful team, which everyone works together to provide excellent services to guests. 

Multitasking skills

• Not only delivering food and beverages service in a timely manner, you are also required to be attentive to details and responds to different situations proactively.

Information Management Skills

• Review the shared information on the web proactively at the beginning of the shift and communicate verbally with supervisor to special reminders. 
• Keep track of multi guest status and information so as to respond to requests quickly and accurately. 

English Proficiency

• Since most of the guests and some staff are from overseas, there are many opportunities to communicate in English.

General Requirements

• Able to work for 5 days, including weekends per week
• Business level in spoken English is preferred
• Work experience in 5-star hotels or equivalent shop establishments is preferred

Benefits We Offer

• Social Insurance (Employment Insurance, Worker’s Accident Compensation Insurance, Health Insurance, Employee’s Pension) 
• Transportation Allowance (Subject to company policy; up to JPY 30,000/ month)
• Complimentary Staff Restaurant 
• Complimentary Uniform Laundry and Dry Cleaning for Business Attire
• Employee Events (Staff Party, Family Party and etc.) 
• Employee Discounts on Peninsula Boutique, Restaurants and Bars 
• Complimentary Bicycle Parking (On site)

We are delighted to receive your resume for further consideration.

Superbly located opposite the Imperial Palace and Hibiya Park in Marunouchi district, and within minutes' walk of the shopping capital of Ginza, The Peninsula Tokyo delights guests with commanding views of the Japanese capital’s skyline, sophisticated facilities, extraordinary dining options and the legendary Peninsula service. Our multilingual colleagues are highly motivated and dedicated to excellence. In return, we offer superb training and benefits, with structured career advancement and international opportunities.