Door Attendant

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Door Attendant to achieve the company’s objectives and create a memorable guest experience.

• Work for a highly prestigious hotel in Guest Service team.
• Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages.

Key Accountabilities

• Welcome our guest at Door. 
• Helping guests getting in and out of vehicles/limo bus by opening and closing doors.
• Providing taxi services. 
• Controlling the hotel parking

Shift (Example)

A 7:00-16:00 / B 13:30-22:30 

It's important role that involves face-to-face first contact with guests. It leads to many rewarding experiences. If you fit into one of our areas of expertise and would like to have following skills, we encourage you to apply.

Teamwork skills

• Working closely with the parking team.
• Smoothly guide our guests' cars in/out and ready at the front entrance, greeting arriving guests, taking their keys, and arrange to park.

Multi-tasking skills

• As a door staff member, you must not only greet and welcome guests, but also call cabs and arrange airport pick-up vehicles as needed, as well as keep tracking of traffic information and respond flexibly accordingly.

Information management skills

• Review shared information on the web at the beginning of the shift and receive verbal reminders from supervisor.
• You need to be aware of traffic information at all times (e.g., where traffic jams occur, where roadblocks are, etc.).

English Proficiency

• Guests often ask for directions. Guests are multinational, so there are many opportunities to communicate with them in English.

Physical strength

• This position requires physical strength as you are always outside.

General Requirements

• Preferred to speak English in business situations. 
• Preferred to have working experience as Door Staff in 5-star hotel or equal establishment.

Benefits we offer

• Retirement Plan (2% company payment in addition to a co-match up to 2% of employee contributions, total 6%)
• Special Public Holidays/6 days per year 
• Life Work Balance Leave /3 days per year
• Paternity Leave /3 days per year
• Transportation allowance (up to JPY30000)
• Complimentary Accommodation at Peninsula Hotels 
• Complimentary Staff Restaurant (3 meals per day)
• Complimentary Dry Cleaning (Business attire)
• Complimentary Bicycle Parking (On site)
• Restaurant and Bars Discount (25%)
• Staff Dormitory (Depends on availability)

We are delighted to receive your resume for further consideration.

Superbly located opposite the Imperial Palace and Hibiya Park in Marunouchi district, and within minutes' walk of the shopping capital of Ginza, The Peninsula Tokyo delights guests with commanding views of the Japanese capital’s skyline, sophisticated facilities, extraordinary dining options and the legendary Peninsula service. Our multilingual colleagues are highly motivated and dedicated to excellence. In return, we offer superb training and benefits, with structured career advancement and international opportunities.