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Business Unit:  The Peninsula Tokyo
Location:  Tokyo

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Concierge to achieve the company’s objectives and create a memorable guest experience.

Sign-on Bonus JPY100,000 Allocated Following Successful Completion of 3-Month Probation. (Eligibility - Applications after Dec 25th, 2021 to June 30th, 2022. Hired as Permanent Staff)


  • Work for a highly prestigious hotel in Concierge team.
  • Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages.
  • We provide Basic Salary per Month. Bonus 2 times per Year, Pay Increase 1time per Year. Commutation Fee (Max JPY30000 per Month), Overnight Pay. Provide Days-off per Shift, Annual Leave, Special Public Holidays, Life-Work-Balance Leave, Paternity Leave. Entitle Retirement Plan. Enroll Social and Labor Insurance.


Key Accountabilities


  • Establish close contacts with people in these areas to provide information, ticketing, reservations, etc for guests.
  • Coordinates guest feedback and ensures good services recovery.
  • Conduct active guest contact in order to maintain a smooth relationship between management and guests as well as to anticipate and preclude dissatisfaction.


General Requirements

  • Business level writing and speaking abilities in English and Japanese.
  • Possess a resourceful knowledge of available city activities, i.e. theatre, the arts, special exhibits, concerts, shows, sporting events, leisure activities, sightseeing tours, etc.
  • 3 years experience in Concierge operation within which 1 year experience in the same capacity of a luxury international property.


We are delighted to receive your resume for further consideration. To be eligible to apply, you must be a Japanese resident or hold a relevant work permit. 



About The Peninsula Tokyo

Superbly located opposite the Imperial Palace and Hibiya Park in Marunouchi district, and within minutes' walk of the shopping capital of Ginza, The Peninsula Tokyo has been pleasing guests with commanding views of the Japanese capital’s skyline, sophisticated facilities, extraordinary dining options and the legendary Peninsula service since its opening in 2007.

Requisition ID:  32025

Job Segment: Concierge, Hospitality