Assistant Back of House Manager

The Peninsula London is delighted to announce that we are seeking an Assistant Back of House Manager, reporting to the Back of House Manager, and responsible for a full team of both internal colleagues as well as back-of-house contracted cleaning service partners and suppliers.

This is a crucial senior position within an exceptionally busy department; one recognized as the backbone of any successful operation. Overall responsibility to provide leadership and support to a team towards achieving exceptionally high standards of service, hygiene, safety, and compliance in all areas.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• This position will deputize in the absence of the Back of House Manager, responsible for efficient operations, with a focus on cleanliness, cost-control, department support, and guest satisfaction.
• Working together with the Back of House Manager, to implement and ensure the maintenance of the hotel & residences department regulations, policies, and procedures and including, but not limited to health and safety, emergency response, and standard operating procedures. Compliance with HACCP is also required.
• Lead and supervise the completion of all maintenance improvements. Recommend improved cleaning products or cleaning methods toward optimal levels of sanitation and cleanliness throughout the entire back of house areas including residence back areas.
• Supervise the hotels waste removal and recycling programs and support the CRS Vision.
• Develop, motivate, facilitate training, supervise and coach departmental/outsource employees in maintaining a culture in compliance with the mission, vision, values, and core principles of HSH.

General Requirements

• Experience within Stewarding/Back-of-House operations with proven responsibility for cleanliness, legislation, health and safety and financial cost control.
• Leadership responsibility within a luxury hotel environment within a similar role.
• Excellent time management, self-starter and organizational skills, highly adaptable, naturally positive.
• Fluent English communication proficiency.

At the Peninsula London, we look after:

Your financial wellbeing:

• Excellent salary package 
• Generous service charge distributed equitably to all colleagues
• Life Insurance
• Enhanced company contribution on pension plan

Your medical care:

• Medical cash plans including optical and dental coverage
• Enhanced maternity and paternity leave plan

Your daily health routine:

• State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room
• Colleague restaurant with healthy and balanced 24/7 food offerings
• On-site occupational health and safety nurse and wellbeing education sessions

Other perks:

• High street and online shopping discounts
• Rewards and recognition initiatives
• Dry cleaning for uniforms and work attire

We are delighted to receive your CV and will liaise with suitable candidates directly.

Ideally situated in the heart of Belgravia, with views over Hyde Park Corner and Wellington Arch, The Peninsula London occupies one of the city’s most prestigious addresses. The newly built hotel, impeccably designed to harmonise with surrounding heritage buildings is just moments away from the city’s most iconic attractions, including Three Royal Parks, Buckingham Palace, Harrods, and Big Ben. Its 190 light-filled guest rooms and suites have been exquisitely designed by Peter Marino; its gathering spaces include several world-class restaurants and bars, including Brooklands helmed by Michelin-starred Chef Director Claude Bosi; the idyllic Peninsula Spa, and a luxury retail arcade.