Rooms department internship

We are pleased to offer an internship opportunity that will allow you to develop your hands-on industry knowledge whilst partnering with our operational team. This role will be responsible for activities related to the service in the Rooms Department (Front Desk - Concierge - Guest Communication Center). That placement will start in Q1 2025 for a minimum of 6 months.

• Secure a placement with a luxurious Five-Star hotel located in Istanbul

• The Peninsula Istanbul espouses luxury service, dedication to our customers, and commitment to our employees

• Learn and grow within a strong hospitality company focused on quality with our dedicated internship and management trainee programs

Key Accountabilities

One opportunity to rotate at the Front desk, Concierge desk and Guest Communication center.

• Assist in the check-in and check-out process for guests, ensuring a seamless and efficient experience.
• Support the front office team with guest inquiries, and requests (promptly and professionally).
• Gain hands-on experience in the Front Office department, ensuring accuracy and compliance with guest preferences and reservation details.
• Learn about hotel systems and software to support front desk operations and guest service processes.
• Assist in conducting room inspections to identify maintenance issues, safety hazards, and opportunities for improvement.
• Collaborate with other departments, such as housekeeping and guest services, to ensure guest needs are met and operational efficiency is maintained.
• Take part in special projects and initiatives related to rooms division operations, such as guest satisfaction surveys, or sustainability programs.

General requirement

• Good English communication (verbal, written)
• That opportunity is eligible for a Visa
• Pleasant, courteous, and fun personality
• Internship Agreement - mandatory

Please be informed that the screening of the applications will start on 22nd October. We are delighted to receive your CV and will liaise with suitable candidates directly.