Executive Housekeeper

Key Responsibilities:

• Responsible for planning, organising and developing the overall operations of the housekeeping department in accordance with the Peninsula standards and hotel guidelines and assuring that the highest degree of quality guest care is maintained at all times.  
• Specific responsibilities include overseeing all cleaning and maintenance work throughout the hotel, including guest rooms, the public and back of house areas and Linen and Uniform.  
• Responsible for preparing and monitoring the budget and costs of the department, including labour and all expenditures
• Develops and contributes to the strategic planning of the department and rooms division in accordance with the hotel objectives
• Plans and directs ideas to enhance products and amenities to drive the room product and amenity offerings to the next level and be a leader within the company and the Hong Kong hotel market
• Assists the Director of Rooms with the planning and preparation of the annual housekeeping budget.
• Plans for, organizes and directs team members to ensure that the highest degree of guest satisfaction that is well reflected in Richey and Forbes is reached

Dimensions of Responsibility:   

• Provides direction, guidance and supervision for Housekeeping Manager, Floral Designer, Assistant Manager - UL&L, Housekeeping Supervisor and Room-and-Public Attendant.

Job Specification:

• Education Qualification: Relevant culinary diploma/certificate
• Years of Experience: At least ten years of related housekeeping management experience in the hotel industry,  international luxury hotel experience is preferred
• Language Proficiency: Good command of verbal and written English
• Computer Knowledge: Basic knowledge of Microsoft Office applications
• Technical Knowledge: Thorough knowledge of food handling and hygiene standard 

About The Peninsula Hong Kong

The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.