Server - Shanghai Terrace

The Peninsula Chicago is seeking a Server who is highly organized to work with our Shanghai Terrace restaurant and create a memorable guest experience.

• Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
• Grow within a diverse multi-outlet property.
• Exceptional health benefits package and 401(k) with company match.

Key accountabilities

• Responsible for all activities related to service of the Shanghai Terrace Restaurant, which includes preparation tasks, training and performing service as per standards set by the hotel.
• Perform friendly yet discreet and unobtrusive service in: greeting, seating and waiting on all guests using correct service techniques. 
• Perform pre-service and after-service procedures as per standard.
• Being able to explain all food and beverage items listed on the menu, including ingredients, methods of preparation and proper service.
• Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.
• Responsible to daily take-out orders over the phone or in person
• Responsible for cash handling 
• Attend and participate at all scheduled meetings and trainings.
• Give feedback on guest comments or complaints to the management.

General requirements 

• Basic restaurant operation knowledge 
• Minimum of 2-year experience in a hospitality service field
• Wine knowledge preferred
• Must have excellent organizational and communication skills
• Excellent written and spoken English

Benefits We Offer

• 10 vacation days per year
• 6 sick days per year
• 3 personal days per year
• 10 holidays days per year
• Complimentary employee meals
• Discounted parking
• Discounted and complimentary room nights at The Peninsula Hotels
• 50% restaurant discount
• 50% discount on spa services
• 25% discount on spa retail
• 80% company-paid medical, dental and vision coverage
• Complimentary life insurance
• Complimentary long-term disability
• Retirement plan with 5% company match

We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States. 

About The Peninsula Chicago

Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.