Night Manager

The Peninsula Chicago is seeking a Night Manager to join our Rooms division team to achieve the company's objectives and create a memorable guest experience. 

• Be a part of a Five Star Five Diamond luxury brand
• Work with a busy, fast paced environment
• Exceptional health benefits package and 401(k) with company match

Key Accountabilities: 

• Ensure that accommodations for all guests arriving overnight or early the next morning have been secured.
• Coordinate and direct staff for Group Arrivals or Group Departures during overnight shift.
• Meet/greet VIP arrivals/departures during overnight shift
• Manage sellout efficiencies and control availability of Rooms Inventory including securing alternate room accommodations in the event of overbooking situation.
• Perform routine rounds of the hotel to ensure safety and security regulations are in place.
• Successfully complete night audit and month end procedure.
• Support and monitor the performance of staff and ensure proper documentation of employee records.

General Requirements:

• Must have at least 2 years of managerial experience in a similar role in a luxury property.
• Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal.
• Ability to deal with a high level of work demand and pressure, individual must have great organization skills.
• Excellent command of written and spoken English.

Benefits We Offer:

• 10 vacation days per year
• 9 paid holiday days per year
• 5 Chicago Paid Sick Leave days per year
• 5 Chicago Paid Leave days per year
• Complimentary employee meals
• Discounted parking
• Discounted and complimentary room nights at The Peninsula Hotels
• 50% restaurant discount
• 50% discount on spa services
• 25% discount on spa retail
• 80% company-paid medical, dental, and vision coverage
• Complimentary life insurance
• Complimentary long-term disability
• Retirement plan with 5% company match

We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.

About The Peninsula Chicago

Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.