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Learning and Development Manager

Business Unit:  The Peninsula Chicago
Location:  Chicago

Working alongside a wonderful team at The Peninsula Chicago, we are seeking a Learning & Development Manager to join our Human Resources operations.


  • Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
  • Learn and grow within a diverse multi-outlet property.
  • Exceptional health benefits package and 401(k) with company match.


Key accountabilities


  • Management of in-house training and development function
  • Acts as in-house consultant to identify training needs with department heads for all levels based on current industry trends, marketing strategies and operating philosophy of the hotel, education and manpower requirements of the field
  • Develop Training Plan each year and schedule training activities according to business pattern and needs of the operations
  • Formulate training and development policies and procedures such as orientation of new hires, mandatory training for specific roles, training required for promotion and career development, external training and training library resources
  • Develop and facilitate department trainers to carry our departmental training in their respective areas
  • ​This Job Description is not an all inclusive list of all job tasks but a guide, and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment.


General requirements


  • Must have at least 5 years Learning & Devlopment Manager experience in a luxury guest-focused company, hotel industry ideal
  • Must have at least 5 years training and facilitaiton experience 
  • Extensive knowledge on systems including MS Office: Excel, Word, PowerPoint, Outlook. Knowledge in SAP Learning Management System preferred
  • Outgoing, friendly, driven, detail-oriented, and effectively communicate in spoken and written English to all internal and external guests, staff and management


We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.




About The Peninsula Chicago

Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.

Requisition ID:  30941

Nearest Major Market: Chicago