In-Room Dining Order Taker
Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking a full-time Order Taker to join our food & beverage team to achieve the company's objectives and create a memorable guest experience.
- Be a part of a Five Star Five Diamond luxury brand.
- Work with a busy, fast-paced environment.
- Earn sick time per Chicago policy.
Key Accountabilities:
- Responsible for all activities related to service of In-Room Dining, which includes but is not limited to preparation tasks, training and performing service as per standards set by the hotel.
- Perform friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests.
- Perform pre-service and after-service procedures as per standard.
- Understand and accurately follow the standards of sequence of service.
- Ensure a consistency of the correct service techniques for all phone etiquette.
- Understand all food and beverage items ordered, including ingredients, methods of preparation and proper service and explain all items on the menu.
General Requirements:
- Must have at least 2 years F&B experience in an upscale establishment.
- Good knowledge of food and general knowledge of beverages, including wines and cocktails.
- Ability to multi-task.
- Impeccable grooming and excellent presentation.
- Good physical strength and stamina - ability to carry trays of food and stand on feet for long periods of time and ability to lift, carry, and balance up to 25 lbs.
We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.
About The Peninsula Chicago
Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.