Loading...
Share this Job

Housekeeping Supervisor

Business Unit:  The Peninsula Chicago
Location:  Chicago

Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking a supervisor to join our Rooms division team to achieve the company’s objectives and create a memorable guest experience.

 

  • Be a part of a Five Star Five Diamond luxury brand
  • Work with a busy, fast paced environment
  • Exceptional health benefits package and 401(k) with company match.

 

Key accountabilities

 

  • Respond to guest issues and needs immediately.
  • Supervise the Housekeeping colleagues so as to attract, retain, and motivate them, while maximizing efficiency and maintaining service levels.
  • Coach, counsel and suggest appropriate disciplinary steps.
  • Respond to guest issues and needs immediately.
  • Effectively “turn” all rooms as expediently as possible.
  • Inspect all guest rooms/suites in section daily, releasing rooms only when standards are met.
  • Follow-up on any outstanding maintenance issues in guest rooms via maintenance work orders.
  • Conduct monthly meetings with room attendants.
  • Offer input and assist in annual evaluations for sections’ room attendants and house attendants.
  • Supervise, motivate and manage people at all levels

 

General requirements

 

  • Must have strong need to be organized clean in all aspects of job
  • Past experience in retail or hotel preferred
  • Abiliy to walk for long periods of time
  • Ability to lift up to 20 lbs
  • Strong in spoken English preferred

 

We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.

 

 

 

About The Peninsula Chicago

Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.

Requisition ID:  28853


Nearest Major Market: Chicago

Job Segment: Housekeeping, Hospitality