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Host - Shanghai Terrace

Business Unit:  The Peninsula Chicago
Location:  Chicago

Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking a Host to join our F&B team to achieve the company’s objectives and create a memorable guest experience.


  • Be a part of a Five Star Five Diamond luxury brand
  • Work with a busy, fast paced environment
  • Exceptional health benefits package and 401(k) with company match.


Key accountabilities


  • Responsible for all activities related to reservation handling, greeting, seating and farewell in the Restaurant as per standards set by the hotel.
  • Perform pre-service and after-service procedures as per standards.
  • Confirm reservations and large parties 2 days out.
  • Handle on-the-day reservations to Peninsula standards.
  • Understand and accurately follow the standard of sequence of service.
  • Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.
  • Responsible to daily take-out orders over the phone or in person
  • Responsible for cash handling


General requirements


  • Must have at least 2 years guest service experience
  • Knowledge of Open Table or other computerized reservation system
  • Some computer experience(excel/word)
  • Wine knowledge
  • Micros experience
  • Ability to multi-task
  • Impeccable grooming and excellent presentation
  • Outgoing, well spoken, polite, level headed, patient, ability to smile easily and get along with different personality types
  • Ability to handle high stress situations.


We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.




About The Peninsula Chicago

Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.

Requisition ID:  42644

Nearest Major Market: Chicago