Assistant F&B Outlet Manager

Working with a talented team of Food & Beverage professionals, The Peninsula Chicago is seeking a guest-focused Assistant Food & Beverage Outlet Manager to oversee dual-outlet operations.

• Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
• Learn and grow within a diverse multi-outlet property.
• Exceptional health benefits package and 401(k) with company match.

Key Accountabilities

• Responsible for all activities of both outlets – The Lobby and In Room Dining, which includes staff scheduling, delegation of job tasks, monitoring and supervision of service, monitoring reservations and table assignment when applies, and ensuring managerial floor presence.
• Train, mentor, motivate, supervise, and assist department manager to discipline all department employees.
• Initiate and maintain friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests.
• Take, control reservations and seating of the restaurant regarding service standards and maximizing revenue.
• Utilize the POS and HOTsos systems as per policies and procedure in place.
• This Job Description is not inclusive of all job tasks but a guide, and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment.

General Requirements 

• Minimum of 2 years leadership experience in a three-meal period in a restaurant Five-Star hotel 
• In depth understanding of various cuisine, wines, and pairings.
• Relevant professional qualifications (eg. Hospitality, Business, Marketing)
• Ability to speak English fluently, additional languages would be highly advantageous.

Benefits We Offer

• 10 vacation days per year 
• 6 sick days per year
• 3 personal days per year
• 10 holidays days per year 
• Complimentary employee meals
• Discounted parking
• Discounted and complimentary room nights at The Peninsula Hotels
• 50% restaurant discount 
• 50% discount on spa services 
• 25% discount on spa retail
• 80% company-paid medical, dental and vision coverage
• Complimentary life insurance 
• Complimentary long-term disability 
• Retirement plan with 5% company match

We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States. 

About The Peninsula Chicago

Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.