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Assistant Director of Housekeeping

Business Unit:  The Peninsula Chicago
Location:  Chicago

The Peninsula Chicago is seeking a strong Assistant Director to join our Housekeeping Management team and be the strategic leader in providing exceptional service to our guests.


  • Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
  • Grow within a diverse multi-outlet property.
  • Exceptional health benefits package and 401(k) with company match.


Key accountabilities


  • Oversee proper operation of all sub-departments of Housekeeping operations
  • Ensure consistency in staff performance in accordance with both Peninsula and Forbes standards
  • Must achieve maximum efficiency and productivity for the hotel.
  • Manage the public areas, as well as building exterior by utilizing all housekeeping staff including but is not limited to impeccable cleanliness of all areas outside of guestroom tower at all times 
  • Provide reference and feedback for all departments
  • Ensure the Housekeeping team is knowledgeable and fully adheres to standards.
  • Enforce VIP designation procedure in accordance with corporate standards
  • Ensure efficient operation of the Housekeeping department


General requirements


  • 5 years of Rooms Housekeeping Management experience
  • Knowledge of PMS/Opera and some knowledge in Front Office department 
  • Ability to deal with a high level of work demand and pressure, individual must have great organization skills.
  • Excellent command of written and spoken English



We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.





About The Peninsula Chicago

Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.

Requisition ID:  28803

Nearest Major Market: Chicago

Job Segment: Housekeeping, Hospitality