Room Service Order Taker

Working alongside the Room Service Department Head at The Peninsula Beverly Hills, we are seeking an Order Taker who possesses a strong sense of detail and a genuine warmth and sense of hospitality.

• Work for an award-winning luxury hotel group
• Learn and grow within a diverse multi-outlet property
• Exceptional benefits package

Key Accountabilities

• Strong communication skills with a friendly demeanor and great “connection” with people
• Ability to handle a high call volume and multitask with poise
• Offer professional, friendly phone etiquette to all guest and colleague calls for service

General Requirements

• Experience in a luxury hotel or other luxury environment
• Knowledge of the hotel menus to handle inquiry calls
• Document all orders accurately with specific guest requests communicated
• To frequently communicate with the Room Service Manager and to maintain an excellent rapport within the entire Room Service Department to stimulate continuous improvement.

Benefits we offer:

• Flexible schedule
• Paid time off
• Complimentary employee meals
• Complimentary car parking (onsite)
• Complimentary bicycle parking (onsite)
• Bus transit reimbursement 
• Complimentary uniform laundering
• 50% restaurant discount
• Retirement plan with 4% company match 

We are delighted to receive your resume for further consideration.  To be eligible to apply, you must have a US work authorization. The pay rate for this position is $22.60 per hour. This is an on-call position.
 

About The Peninsula Beverly Hills

Located at one of the most prestigious addresses in Beverly Hills, at the intersection of Wilshire and Santa Monica Boulevards, and within easy walking distance of Century City and the legendary Rodeo Drive, The Peninsula Beverly Hills provides an exclusive retreat amid lush tropical gardens.