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PBX Operator

Business Unit:  The Peninsula Beverly Hills
Location:  Beverly Hills

Working alongside the Director of Reservations and Guest Experience at The Peninsula Beverly Hills, we are seeking a PBX Operator who possesses a genuine warmth and sense of hospitality.  

•    Work for an award-winning luxury hotel group
•    Learn and grow within a diverse multi-outlet property
•    Exceptional benefits package



Key Accountabilities

•    Answer all incoming calls promptly in an attentive, courteous, and efficient manner
•    Full understanding of all telecommunication equipment
•    Handle an average of 3-4 calls per minute
•    Establish an overall knowledge of all aspects of the Hotel and Hotel services



General Requirements

•    Strong communication skills while remaining positive, organized, and professional
•    An open and flexible schedule while being reliable
•    Experience in customer service in a luxury hotel or other luxury customer service environment
•    Proficient in Opera, Outlook, Excel, and Word systems a plus



Part Time or Full Time shifts available with flexible schedule.  

We are delighted to receive your resume for further consideration.  To be eligible to apply, you must have a US work authorization.





About The Peninsula Beverly Hills

Located at one of the most prestigious addresses in Beverly Hills, at the intersection of Wilshire and Santa Monica Boulevards, and within easy walking distance of Century City and the legendary Rodeo Drive, The Peninsula Beverly Hills provides an exclusive retreat amid lush tropical gardens.

Requisition ID:  31822

Nearest Major Market: Los Angeles