Director of Learning and Talent Development

Join a world-class team at The Peninsula Bangkok as we seek an exceptional Director of Learning and Talent Development. This critical role involves assessing and identifying the learning and talent development needs of the business, fostering a strong Peninsula culture, and driving the creation, implementation, and enhancement of hotel-wide training programs.

• Be part of a prestigious luxury hotel in Bangkok.
• Thrive in a dynamic and supportive People and Culture Department.
• Enjoy an attractive remuneration package.

Key Responsibilities:

• Act as an internal consultant, working with department heads to identify training needs at all levels, considering industry trends, market strategies, and operational requirements.
• Develop annual training plans, scheduling activities in alignment with business seasonality and operational needs.
• Lead the recruitment and selection of trainees and interns across all levels and departments, including corporate management trainees.
• Facilitate cross-exposure and cross-training programs within the hotel group and with community educational institutions.
• Establish training and development policies, including orientation programs, mandatory role-specific training, promotion pathways, external sponsorships, and training library resources.
• Oversee and deliver orientation programs for new hires.
• Design and update training courses for supervisory and senior levels, tailoring content to evolving business needs.
• Organize, deliver, and evaluate key training initiatives, including hotel-specific and head-office-directed programs.
• Ensure compliance with mandatory legal training requirements and support staff development through soft skill training courses.
• Drive talent development using tools such as coaching, project-based assignments, and cross-training.
• Cascade and communicate organizational core values to team members at all levels.
• Promote knowledge-sharing through various communication channels such as departmental trainer meetings, staff boards, and other forums.
• Build strong industry relationships with local and international professionals and organizations to access external training resources.
• Provide educational and career counseling to employees, supporting their growth and development goals.

Job Requirements:

• Bachelor’s degree in Hotel Management or equivalent.
• Minimum of 5 years’ experience in Training, Learning & Development, or Organizational Development, including at least 2 years in a management role.
• Proven expertise as a trainer with strong leadership, planning, and organizational skills.
• Deep knowledge of adult learning principles, particularly in a hospitality context.
• Fluency in Thai and English, both written and spoken.

We look forward to receiving your resume and will connect directly with qualified candidates.

About The Peninsula Bangkok

Opened in 1998, The Peninsula Bangkok is set on the banks of the Chao Phraya River, with sweeping views of the city skyline. Its amenities, including a sumptuous three-tiered swimming pool and private helipad, are among the most luxurious offered at any hotel in Thailand.