Business System Manager

Business Unit:  The Peak Complex
Location:  Hong Kong

Working alongside a wonderful team in The Peak Complex, we are seeking a Business System Manager to support our Information Technology Team in our Central office.


  • Newly created position 
  • Work closely with leadership team  
  • Exceptional market leading benefits such as comprehensive family medical insurance (including dependents), 17 public holidays, 20 days annual leave, 3 days carers leave, non-contributory retirement plan and performance bonus


Key Accountabilities:

  • Work on system enhancement and projects with System Development Life Cycle including requirement collection and analysis, design, testing and deployment.
  • Facilitate discussions with business users to gather requirements, user stories and develop backlogs in order to meet business objectives.
  • Create detailed technical feature functionality requirement documents, assist in driving system changes, tracking and monitoring deliverables with relation to fulfilling business needs.
  • Develop supportive documentation including but not limited to user guides, support documents and interface specification documents.
  • Work closely with vendors on systems design & enhancements; prepare functional requirements documentation and coordinate request for proposals when required. 


General Requirements:

  • Degree in in Information Technology, Computer Science or related disciplines with minimum 8 years’ relevant experience preferably in entertainment or transportation industry.
  • Excellent communication in English and Chinese with proficiency in MS 365 applications.
  • Experienced in handling project execution, hands on including provide first-line support services to operational software systems. Knowledge in ticketing system is a plus.
  • Proactive, team player, independent, flexible, willing to take challenges
  • Good interpersonal and communication skill


We are delighted to receive your resume for further consideration through HSH Career Site and will communicate directly with suitable qualified applicants.


Quail Lodge Careers

About The Peak Complex

One of the world’s most spectacular city skyline views can be found at Hong Kong’s Victoria Peak, with The Peak Tower offering a dynamic retail and commercial property. Our journey started in 1888 when the Peak Tram was established as Asia’s first funicular railway, and an hour-long trip to the Peak by sedan chair was replaced by an exhilarating ride of under ten minutes. Today, this remarkable feat of engineering remains one of the most photographed icons of Hong Kong and is one of the top tourist attractions in the city, carrying six million passengers annually.

Requisition ID:  45245