Assistant Manager of Operations

Working alongside the amazing team at The Quail, we are seeking an Assistant Manager of Operations to support our Rooms Department.

• Work for a highly prestigious hotel located in sunny Carmel Valley, California.
• Learn and grow within a strong hospitality operation.
• Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services,

Key Accountabilities

• Responsible for the overall supervision of the Lodge Operations including Front office, Housekeeping, and Food & Beverage
• Resolve guest related discrepancies with tact and courtesy: billing, housekeeping, discrepancy and check reports
• Oversee and manage staffing levels and payroll expenses in accordance with budgetary guidelines and required service levels
• Maintains consistent quality of service to ensure the satisfaction of every guest

General Requirements

• You possess a bachelor’s degree in Hospitality or combination of education, training, and experience
• You're able to work flexible hours when needed that include nights/weekend/holidays  
• You have prior experience in hospitality 
• Must be passionate about service and teamwork

Salary: $66,560.00

Benefits We Offer:

• 10 vacation days per year
• 5 sick days per year
• 1 personal day per year
• 9 holidays days per year
• Complimentary employee meals
• Complimentary parking
• Complimentary dry cleaning of business attire
• Discounted and complimentary room nights at The Peninsula Hotels
• 25% restaurant discount
• 40% discount on retail
• Complimentary use of golf course
• 80% company-paid medical, dental and vision coverage
• Complimentary life insurance
• Complimentary long-term disability
• Retirement plan with 5% company match

Set in California’s picturesque Carmel Valley, The Quail hosts the well-known annual motorsports event, The Quail: A Motorsports Gathering. A haven within the temperate climate of Santa Lucia Mountains, each of the 93 guestrooms features a private deck or patio that overlooks the Lodge’s lakes, golf course and expertly-manicured gardens. Along with verdant greens and lush landscapes, The Quail is home to Edgar’s, a farm-to-table restaurant that highlights fresh local produce and adheres to the Monterey Bay Aquarium Seafood Watch guidelines of sustainability.