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Assistant Manager, Operations

Business Unit:  The Quail Lodge Resort & Golf Club
Location:  Carmel, CA

This position offers limited time signing bonus of $300 after 90-days of employment!

 

Working alongside the amazing team at The Quail Lodge & Golf Club, we are seeking a Assistant Manager of Operations to support our team.

  • Work for a highly prestigious hotel located in sunny Carmel Valley, California.
  • Learn and grow within a strong hospitality operation.
  • Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services

 

Job Summary

The Assistant Manager – operations works in a team of four, living on property and responsible for the overall supervision of the Lodge Operations, maintaining consistent and quality service at all times to ensure guest satisfaction. Directly oversee and manage all Guest Service Agents, Housekeepers, and Housemen. Under the direction of the Resort Manager, and on a rotational bases, the Assistant Manager will cover and manage the following departments at the Lodge: Front Office, Housekeeping and F&B Outlets.

 

 

Key Accountabilities

  • Responsible for the overall supervision of the Lodge Operations including Front office, Housekeeping and Food & Beverage
  • Resolve guest related discrepancies with tact and courtesy: billing, housekeeping, discrepancy and check reports
  • Oversee and manage staffing levels and payroll expenses in accordance with budgetary guidelines and required service levels
  • Maintains consistent quality of service to ensure the satisfaction of every guest

 

General Requirements

  • You possess a bachelor’s degree in Hospitality or combination of education, training, and experience
  • You're able to work flexible hours when needed that include nights/weekend/holidays  
  • You have prior experience in hospitality 
  • Must be passionate about service and teamwork

 

Salary: $62,400 per year

 

Quail Lodge Careers

 

Set in California’s picturesque Carmel Valley, Quail Lodge & Golf Club hosts the well-known annual motorsports event, The Quail: A Motorsports Gathering. A haven within the temperate climate of Santa Lucia Mountains, each of the 93 guestrooms features a private deck or patio that overlooks the Lodge’s lakes, golf course and expertly-manicured gardens. Along with verdant greens and lush landscapes, Quail Lodge is home to Edgar’s, a farm-to-table restaurant that highlights fresh local produce and adheres to the Monterey Bay Aquarium Seafood Watch guidelines of sustainability.

Requisition ID:  35753


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