Senior Manager, Learning and Talent Development

The Hongkong and Shanghai Hotels (owner and operator of The Peninsula Hotels, The Repulse Bay and many high-profile assets globally) is seeking to hire a Senior Manager, Learning & Talent Development, based in our Corporate office located in Central, Hong Kong. This critical position plays a key role in developing our talent to their fullest potential and implementing learning and development initiatives to meet operational needs and global learning & talent development strategy.

• Work for a highly prestigious and renowned hospitality group
• Be part of a professional team
• Exceptional benefits such as comprehensive family medical insurance (including dependents) and pension benefits

Key Accountabilities

• Be the key administrator of the Company’s Learning Management System (LMS) and providing technical support and ongoing training to global L&D members.
• Using training data, design, curate and optimise the usage of content of the Learning Management System to make it more engaging and efficient for employees’ usage.
• To ensure all compliance trainings are relevant and up to date and enrolled through the LMS.
• Assist in the development and facilitation of HSH foundational and global programmes.
• Manage Global L&D budget team and to develop a robust Global and Head office annual L&D plan and calendar.
• Monitor and update commonly used training presentations and L&D resources and materials to ensure information is accurate and up-to-date.
• Assist in the internal communication of L&D engagement activities for the global L&D community.
• Conduct needs assessment, research suitable training programmes, manage nomination, coordinate with facilitators, evaluate programme effectiveness and transfer of learning for Head Office and Operations.
• Support perfect opening of new properties, create robust L&D programme and sustainable plan.
• Manage the Corporate Management Trainee Programme, Emerging Management Programme and any other young talent/ High Potential programme.
• Performs any duties as assigned by Director, Learning and Talent Development.

General requirements

• University degree holder with Train-the-Trainer Certification(s) (Management Essentials, Situational Leadership, Everything DISC).
• Over 10 years of work experience in Learning & Development with over 5 years of talent management experience in a regional role within sizable corporates.
• Proficient in SAP LMS.
• Familiar with various supervisory and leadership programs, with the ability to deliver and coordinate them effectively.              
• Experienced in annual training planning, budgeting and internal cross charging.
• Proficient in administration and documentation using MS Office and related apps, including SharePoint, Canvas.
• Prior experience in executive coaching and microlearning design is highly desirable, however not essential.
• Excellent communication, stakeholder management, time management and planning skills.
• Fluency in English, Mandarin, and Cantonese.
• Occasional travelling is required.

We are delighted to receive your CV for further consideration.

HSH was first established in 1866 and was one of the first companies to be listed on the Hong Kong Stock Exchange. HSH owns and operates some of the world’s finest hotel proper ties under The Peninsula brand, with twelve operational Peninsula hotels in exceptional city centre locations in Asia, US and Europe. The group’s portfolio also comprises strategic real estate assets and tourism assets, including The Repulse Bay as well as The Peak Tram – one of Hong Kong’s most popular tourist attractions.