Director, Group Security and Operational Risk

The Hongkong and Shanghai Hotels (owner and operator of The Peninsula Hotels, The Repulse Bay and many high-profile assets globally) is seeking to hire a Director, Group Security and Operational Risk, based in our Corporate office located in Central, Hong Kong. This position plays a key role in designing, implementing and delivering the highest standards of Security and Risk Management practice to secure clients, staff, property and to protect and enhance the Group’s reputation.

1. Work for a highly prestigious and renowned hospitality group
2. Be part of a professional team
3. Exceptional market leading benefits such as comprehensive family medical insurance (including dependents) and pension

Key Accountabilities

1. Security

• Provide all necessary direction, advice and support to property security managers to ensure effective security service delivery at their respective properties.
• Provide support and guidance on global standards for all security systems as well as intel and early warning on security threats impacting HSH.
• Liaise with law enforcement and intelligence agencies, embassy and government security to improve early warning and to enhance cooperation in an emergency or crisis.
• Develop relationship with business partners and executives to cultivate security support and business continuity approach, while providing timely insights on security trends, travel advisories and security alerts.
• Establish Key Result Areas (KRAs) and conduct annual reviews for property-level Security & Operational Risk Directors in conjunction with operational-level KRAs.
• Support the property-level security and crisis management training programmes.
• Oversee the security and operational risk management for all PCCS, including routine property visits and assessments.

2. Occupational Safety and Health

• Coordinate and oversee HSH’s Safety Management System; work closely with local managers on system implementation and maintenance.

3. Security Risk Assessment and Management

• Conduct annual security risk assessments; oversee/conduct investigations of security incidents and compile regular reports for management review.
• Provide guidance to property-level Directors of Security & Operational Risk and management team relating to security system design requirements and purchases of security solutions to ensure full compliance with the Group’s standards and cost-effectiveness.
• Support to establish a security operational archive and library of reference materials.

General requirements

• University degree holder with a minimum of 10 years of experience in corporate security / crisis management gained from global company.
• Proven experience in development, management and delivery of security and safety programs.
• Good understanding of security and operational risk management practices, emerging trends and safety systems.
• Familiar with all applicable security and safety regulations, as well as company policies and procedures.
• Strong leadership, stakeholder management and communication skills, able to effectively collaborate with worldwide stakeholders.
• Analytical, report/policy writing and problem solving capabilities.
• Excellent command of written and spoken of English.
• Willingness to travel.

We are delighted to receive your CV for further consideration. We may consider local and international applicants willing to relocate.

HSH was first established in 1866 and was one of the first companies to be listed on the Hong Kong Stock Exchange. HSH owns and operates some of the world’s finest hotel proper ties under The Peninsula brand, with twelve operational Peninsula hotels in exceptional city centre locations in Asia, US and Europe. The group’s portfolio also comprises strategic real estate assets and tourism assets, including The Repulse Bay as well as The Peak Tram – one of Hong Kong’s most popular tourist attractions.