Door Attendant

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Door Attendant to achieve the company’s objectives and create a memorable guest experience.

• Work for a highly prestigious hotel in Guest Service team.
• Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages.

Key Accountabilities

• Greet approaching vehicles, open doors and greets all guests entering into the hotel.
• Arrange taxi services.
• Control the hotel parking.

Example of Shift

A 7:00-16:00 / B 13:30-22:30 

It is an important role that involves the first face-to-face contact with guests. It leads to many rewarding experience. If it fits into one of your areas of expertise and you would like to enhance the following skills, we welcome your application. 

Teamwork

• Working closely with the parking team.
• Smoothly guide our guests' cars in/out and stand-by at the front entrance to greet arriving guests, get their car keys, and arrange parking. 

Multi-tasking Skills

• Not only greeting and welcoming guests, you are required to arrange taxi, airport pick-up vehicles as requested. You also need to keep track on traffic information and respond flexibly.

Information Management Skills

• Review the shared information on the web at the beginning of the shift and communicate verbally with your supervisor for special reminders.
• You need to be aware of traffic information at all times (e.g. where traffic jams occur, where roadblocks are, etc.).

English Proficiency

• You might receive a lot of enquiries about directions every day. As most of our guests are from overseas, you will have many opportunities to communicate in English. 

Physical Strength

• This position requires physical strength as you are always working outdoors.

General Requirements

• Business level in spoken English is preferred. 
• Work experience as Door Staff in 5-star hotel or equivalent establishments is preferred. 

We are delighted to receive your resume for further consideration.