Front Desk Agent(Russian Speaker)

As a team with a high profile and reputation, The Peninsula Shanghai is looking for a Front Desk Agent(Russian Speaker)  for the hotel's Front Office department to ensure high quality service.

• Be part of a globally recognized luxury brand
• Competitive salary and health insurance system
• Employee care program with quality staff dormitory and staff canteen

Key accountabilities

• Handle guest check-in, check-out, and related matters
• Be familiar with reservation information and understand guest information; memorize the names of VIPs and regular guests who will be visiting the hotel, and understand all hotel activities
• Be proficient in all professional front desk skills and provide guests with high-quality service
• Be proficient in information inside and outside the hotel and provide accurate inquiry services

General requirements

• Strong interpersonal communication skills
• Fluent Russian is a must
• Fluent Chinese or Fluent English
• Knowledge of service etiquette and five-star service standards
• Able to work under pressure environment

We will be delighted to receive your CV now and will liaise with successful candidates accordingly. 

The Peninsula Shanghai ​ 

Located on the historic Bund with stunning views of the Huangpu River and the Pudong skyline, The Peninsula Shanghai is the flagship property in Mainland China, standing as a beacon of luxury hospitality along the city’s iconic riverfront promenade. Since its opening in 2009, the hotel has set new standards in luxury hospitality, combining timeless elegance with cutting-edge design, award-winning dining, and world-class service.