Director of Learning and Talent Development

The Peninsula London is seeking to hire a personable Director of Learning and Talent Development who has strong experience opening luxury hotels whilst creating programmes that allow newly formed teams to succeed in fun highly paced environments. 

• An exceptional opportunity to join our high-profile flagship hotel in London
• The Peninsula Hotels espouses luxury service, dedication to our guests and commitment to our colleagues. 
• Join our award-winning group, working alongside a highly experienced team 

Key accountabilities

• Develop and implement learning strategies that align with organizational goals, ensuring colleagues have the necessary skills to meet the hotel’s expectations 
• Design, deliver, oversee and evaluate training programs, including onboarding, technical skills training, leadership development, and compliance training
• Work closely with department heads and senior management to understand training needs, foster a culture of continuous learning, and ensure cohesive talent development efforts across the organization
• Communicate actively on learning and development initiatives and hotel updates to enhance knowledge sharing across the building
• Prepare the yearly learning and development budget taking into consideration all departments’ technical training needs
• Monitor performance throughout the hotel and provide advice to department heads on succession planning and continuous team growth

General requirements

• Minimum 5 years relevant Learning and Development practical experience in the same capacity  (ideally within the luxury hotel segment or luxury retail).
• 5-star hotel or large-scale operation (highly desirable)
• Strong team leader, applies creativity to work, highly adaptable, naturally positive with a fun attitude
• Fluent English communication proficiency
• Exceptional personal presentation as this role will be a brand ambassador
• Proficiency in using Microsoft Office applications, e.g. Words, Excel, PowerPoint

We would be delighted to receive your CV and will liaise directly with suitable applicants.