Spa Manager

Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Spa Manager who has a passion to manage and supervise all areas of the spa and fitness centre areas

• Work for a prestigious hotel in Bangkok 
• Learn and grow within a strong Spa operation.
• Favorable remuneration package

 
Key Responsibilities

• Responsible for the overall management and performance of the Spa, ensuring high standards of professionalism, customer service, and financial performance to ensure it is in line with budget.
• To personally deal with, in line with operating guidelines, all guest and member complaints including follow-up with key personnel as required to reduce guests’ dissatisfaction.
• Regularly review and monitor all therapists’ treatment performance against standards set in the treatment manual to ensure they perform excellent service and exceed guests’ expectations at all times.
• Ensure that therapist productivity is maximized in the best possible way to be able to achieve budget.
• Implement wellness activities & package and manage the health & harmony concept successfully by inviting various Visiting Practitioners on monthly basis to emphasize our Health & Harmony concept.

Job Requirements

• Bachelor’s degree in hospitality management or related field, hold Spa Manager license certified by MOPH. CIBTAC and/or CIDESCO and a background as Spa Trainer is preferable.
• Minimum 5 years' experience as Spa Manager in 5-star hotel. Overseas experience is beneficial
• Excellent English communication skills 

 
We are delighted to receive your resume and will liaise directly with suitable applicants.