Assistant Chief Concierge

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

• 17 paid statutory holidays
• Exceptional market leading benefits
• Option of MPF or ORSO retirement scheme

Key Accountabilities:

• Anticipates and fulfills guests needs by offering personalised recommendations and services
• Maintains excellent knowledge of local attractions, events, and services, and innovates new ideas to enhance guest experience
• Assists Chief Concierge in implementing and maintaining Peninsula service standards within the Concierge team
• Monitors training and development of the team in order to promote a climate of enthusiasm and encouragement
• Provides guidance and support to the team, fostering an environment of excellence, professionalism, and teamwork

General Requirements:

• At least 5 years of relevant hotel experience in Concierge
• Excellent command of both spoken and written English and Chinese
• Strong leadership, organisational, interpersonal and communication skills
• Knowledge of MS Office and PMS systems
• Member of Les Clef d’Or