Front Desk Agent

Business Unit:  The Peninsula Hong Kong
Location:  Tsim Sha Tsui

 

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

 

 

  • 17 paid statutory holidays
  • Exceptional market leading benefits
  • Option of MPF or ORSO retirement scheme

 

Key Accountabilities:

 

  • Welcomes guests in a friendly and pleasant manner
  • Processes guest arrivals and departures by providing prompt and courteous service
  • Provides efficient and personalized service to guests, and caters to any special requests
  • Ensures the highest degree of guest satisfaction which is well reflected in Forbes,  LQA and The Peninsula Standard

 

General Requirements:

 

  • Minimum of two years’ working experience in the hospitality industry
  • Hands-on experience with MS Office and Opera
  • Excellent customer interaction skills
  • Fluent in spoken English and Chinese

 

 


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