General Manager - The Repulse Bay

The Hongkong and Shanghai Hotels (owner and operator of The Peninsula Hotels, The Repulse Bay and other high-profile assets) is seeking an influential General Manager to manage the strategic planning and operations of The Repulse Bay Complex, elevated the overall asset's positioning, offering, whilst driving commercial returns by ensuring optimised leasing, marketing and operations deliverables, as well as championing "Peninsula” standards.

• Work for a prestigious, globally renowned luxury property group
• Own the Complex PnL, as well as set the strategic vision and team objectives 
• Exceptional market leading benefits (Hong Kong based position)

Key Accountabilities

• Strategically develop, implement and drive comprehensive business plans and budgeting for the asset
• Optimise the asset value as well as achieve financial performance metrics across the complex
• Improving the asset condition by providing people and resources to unlock value and cost efficiencies whilst upholding exceptional service and property maintenance
• Lead, coach and mentor cross-functional departments, including Estate Management, Engineering, Sales & Marketing, People and Culture and Finance to deliver quality, financial and people objectives
• Create and implement initiatives to drive significant revenue growth and leasing occupancy across the residential portfolio 
• Create and implement strategies to attract and drive footfall to the retail arcade and F&B operations
• Ensure tenant transitions and relationships are managed with seamless execution
• Develop a management process that balances the highest service standards with efficiency, cost management whilst delivering Peninsula Service Principles 
• To drive CRS initiatives, leading and championing the best environmental management standards and awareness
• Manage relationships with key stakeholders across Governmental agencies, the Kadoorie Office and HSH to implement capital improvement projects

General requirements

• Degree or similar qualifications (such as surveying) in Business, Real Estate, Marketing, Hospitality or related disciplines
• Minimum 15-20 years’ experience within Real Estate operations (ideally residential, retail or commercial) 
• Experience working for an (asset) owner / operator (feasibility, asset repositioning etc. would be highly desirable)
• Experience leading an Asian and luxury centric real estate complex ideal
• Fluent English proficiency and the ability to communicate complexity to board level audience

We are delighted to receive your CV for further consideration. This position is open to senior candidates (local and international) and based at The Repulse Bay Complex in Hong Kong. Please note this is a real estate leadership role (rather than a hotel GM position).

HSH was first established in 1866 and was one of the first companies to be listed on the Hong Kong Stock Exchange. HSH owns and operates some of the world’s finest hotel proper ties under The Peninsula brand, with twelve operational Peninsula hotels in exceptional city centre locations in Asia, US and Europe. The group’s portfolio also comprises strategic real estate assets and tourism assets, including The Repulse Bay as well as The Peak Tram – one of Hong Kong’s most popular tourist attractions.