Assistant Manager of Operations
Business Unit:
The Quail
Location:
Carmel-by-the-Sea
Join our outstanding Rooms Department at The Quail as an Assistant Manager of Operations, where you will ensure smooth lodge operations, effective staffing, and exceptional guest experiences.
- Enjoy the opportunity to work at a highly prestigious hotel in beautiful Carmel Valley, California.
- Advance your career and develop your skills within a dynamic and supportive hospitality environment.
- Receive exceptional medical benefits, along with exclusive employee discounts on lodging, golf, and dining services.
Key Accountabilities
- Responsible for the overall supervision of the Lodge Operations including Front office and Housekeeping
- Resolve guest related discrepancies with tact and courtesy: billing, housekeeping, discrepancy and check reports
- Oversee and manage staffing levels and payroll expenses in accordance with budgetary guidelines and required service levels
- Maintains consistent quality of service to ensure the satisfaction of every guest
General Requirements
- You possess a bachelor’s degree in Hospitality or combination of education, training, and experience
- You're able to work flexible hours when needed that include nights/weekend/holidays
- You have prior experience in hospitality
- Must be passionate about service and teamwork
Salary: $70,304.00 - $72,500.00
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Housekeeping, Hospitality