Telephone Operator

Business Unit:  The Peninsula Hong Kong
Location:  Tsim Sha Tsui

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.


  • 17 paid statutory holidays
  • Exceptional market leading benefits
  • Option of MPF or ORSO retirement scheme


Key Accountabilities:


  • Provides courteous and prompt service for internal and external customers in accordance with the established Peninsula standards
  • Handles various sort of inquiry over the phone efficiently
  • Handles restaurant’s bookings as a call centre and answers general enquiries about hotel outlets with exceptional guest service


General Requirements:


  • Relevant experience working in hospitality industry would be an advantage
  • Excellent in spoken and written English, Chinese and Mandarin
  • Hands-on experience with MS Office 




About The Peninsula Hong Kong

The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.

Requisition ID:  43887