Spa Receptionist

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Spa Receptionist to achieve the company’s objectives and create a memorable guest experience.

• Work for a highly prestigious hotel in Spa team.
• Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages.

Key Accountabilities

• Ensure proper operation in Spa & Fitness
• Organize scheduling to maximize use of time and profitability
• Deal with client feedback and complaints professionally
• Telephone and Reservation system management.

General Requirements

• Bilingual -Native Japanese Speaker plus English.
• Client interaction skills and experience working in a of ‘front of house’ environment

Benefits we offer

• Social Insurance (Employment Insurance, Worker’s Accident Compensation Insurance, Health Insurance, Employee’s Pension)
• Transportation Allowance (Subject to company policy; up to JPY 30,000/ month)
• Comprehensive Training and Talent Development Program (Overseas training opportunities)
• Retirement Plan (2% of company contributions in addition to a company match up to 2% of employee contributions, a total of maximum 6%) (Upon completion of 3-year of service) 
• Group Life Insurance
• Regular Days-off/ 119 days per year 
• Life Work Balance Leave/ 3 days per year
• Paternity Leave/ 5 days 
• Complimentary Staff Restaurant (3 meals per day)
• Complimentary Uniform Laundry and Dry Cleaning for Business Attire
• Employee Recognitions (Long Service Award, Model Employee Award and etc.) 
• Employee Events (Staff Party, Family Party and etc.) 
• Employee Discounts on Peninsula Boutique, Restaurants and Bars 
• Complimentary Accommodation at Peninsula Hotels (Applicable to permanent employee who completed 1-year of service)
• Welfare Club (Relo Club)
• Complimentary Bicycle Parking
• Staff Dormitory (Depends on availability)

We are delighted to receive your resume for further consideration.

Superbly located opposite the Imperial Palace and Hibiya Park in Marunouchi district, and within minutes' walk of the shopping capital of Ginza, The Peninsula Tokyo delights guests with commanding views of the Japanese capital’s skyline, sophisticated facilities, extraordinary dining options and the legendary Peninsula service. Our multilingual colleagues are highly motivated and dedicated to excellence. In return, we offer superb training and benefits, with structured career advancement and international opportunities.