Door Attendant

The Peninsula Tokyo offers NEW SALARY AND BENEFIT
General Staff JPY302,100～
Supervisor JPY362,500～

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Door Attendant to achieve the company’s objectives and create a memorable guest experience.

• Work for a highly prestigious hotel in Guest Service team.
• Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages.

Key Accountabilities

• Greet approaching vehicles, open doors and greets all guests entering into the hotel.
• Arrange taxi services.
• Control the hotel parking.

Example of Shift

A 7:00-16:00 / B 13:30-22:30 

It is an important role that involves the first face-to-face contact with guests. It leads to many rewarding experience. If it fits into one of your areas of expertise and you would like to enhance the following skills, we welcome your application. 

Teamwork

• Working closely with the parking team.
• Smoothly guide our guests' cars in/out and stand-by at the front entrance to greet arriving guests, get their car keys, and arrange parking. 

Multi-tasking Skills

• Not only greeting and welcoming guests, you are required to arrange taxi, airport pick-up vehicles as requested. You also need to keep track on traffic information and respond flexibly.

Information Management Skills

• Review the shared information on the web at the beginning of the shift and communicate verbally with your supervisor for special reminders.
• You need to be aware of traffic information at all times (e.g. where traffic jams occur, where roadblocks are, etc.).

English Proficiency

• You might receive a lot of enquiries about directions every day. As most of our guests are from overseas, you will have many opportunities to communicate in English. 

Physical Strength

• This position requires physical strength as you are always working outdoors.

General Requirements

• Business level in spoken English is preferred. 
• Work experience as Door Staff in 5-star hotel or equivalent establishments is preferred. 

Benefits We Offer

• Social Insurance (Employment Insurance, Worker’s Accident Compensation Insurance, Health Insurance, Employee’s Pension)
• Transportation Allowance (Subject to company policy; up to JPY 30,000/ month)
• Comprehensive Training and Talent Development Program (Overseas training opportunities)
• Retirement Plan (2% of company contributions in addition to a company match up to 2% of employee contributions, a total of maximum 6%) (Upon completion of 3-year of service) 
• Group Life Insurance
• Regular Days-off/ 119 days per year 
• Life Work Balance Leave/ 3 days per year
• Paternity Leave/ 5 days 
• Complimentary Staff Restaurant (3 meals per day)
• Complimentary Uniform Laundry and Dry Cleaning for Business Attire
• Employee Recognitions (Long Service Award, Model Employee Award and etc.) 
• Employee Events (Staff Party, Family Party and etc.) 
• Employee Discounts on Peninsula Boutique, Restaurants and Bars 
• Complimentary Accommodation at Peninsula Hotels (Applicable to permanent employee who completed 1-year of service)
• Welfare Club (Relo Club)
• Complimentary Bicycle Parking (On site)
• Employee Dormitory (Subject to availability)

We are delighted to receive your resume for further consideration.

Superbly located opposite the Imperial Palace and Hibiya Park in Marunouchi district, and within minutes' walk of the shopping capital of Ginza, The Peninsula Tokyo delights guests with commanding views of the Japanese capital’s skyline, sophisticated facilities, extraordinary dining options and the legendary Peninsula service. Our multilingual colleagues are highly motivated and dedicated to excellence. In return, we offer superb training and benefits, with structured career advancement and international opportunities.