Assistant Director of Spa

The Peninsula hotels is a division of The Hong Kong and Shanghai Hotels limited, operates twelve luxury hotels across Asia, Europe and USA. The Peninsula Hotels is a world class luxury hotel, offered luxurious personalized and high standards of hospitality. We committed to delivering sustainable luxury and positively impacting the local communities. Since opening in 2007, The Peninsula Tokyo has grown to 500+ employees representing 32 nationalities.

We are currently seeking an experienced Assistant Director of Spa

• This person will be working closely with our Director of Spa to drive the operational and business
• Potential career growth and ability to manage large dynamic team 

Key Accountabilities 

• Supporting with Director of Spa to implement financial and operational strategic planning, marketing objectives, operating criteria, budgeting, PR, VIP visits
• Maintain and manage overall quality and performance of the Spa to ensure high standards
• Strong business acumen and analytical skills. To analyze the monthly profit and loss statements in order to control expenses and ensure the annual budget is achieve
• Support People and Culture objectives. Responsible for training, scheduling, coaching Spa team members. Crucial tasks include communicating job expectations, monitoring performance and motivate the team

Requirements

• At least 5+ years of experience working at 5 stars luxury hotel spa and currently hold a leadership role
• People management experiences with strong communication and interpersonal skills
• Fluency in both Japanese and English, verbally and written
• Ambitious and resilience 
• Strong business acumen and analytical skills

Benefits We Offer

• Market-leading compensation within hospitality
• Complimentary employee meals (3 meals per day including beverages, and snacks)
• Complimentary dry cleaning (business attire)
• Complimentary and discounted room nights at Peninsula properties around the world
• 25% discount at the hotel's restaurants, bars and boutique & café
• Internal and External mobility program and cross-exposure learning program to other Peninsula properties around the world
• Overseas English language training program