Share this Job

Senior Director of Housekeeping - London Opening

Business Unit:  The Peninsula London
Location:  London

The Peninsula London, superbly located at 1-5 Grosvenor Place in Belgravia, will overlook Hyde Park Corner, the Wellington Arch, Green Park and the gardens of Buckingham Palace. Upon completion, the hotel will have 189 guestrooms with 26 luxury Peninsula-branded residential apartments. The construction budget for the project is in the region of £800 million and our ambition is for the hotel and residences to set new standards in luxury and service in the London market with completion currently scheduled for 2022. Located in the highly prestigious Belgravia district of London, The Peninsula London is seeking to hire a highly seasoned Director of Housekeeping with prior experience opening a luxury hotel and the capability to take on an expanded role that will oversee traditional housekeeping in addition to managing all back of house and stewarding operations across the complex.


  • An exceptional opportunity to join our high-profile flagship hotel opening in London in an expanded Housekeeping leadership role
  • The Peninsula Hotels espouses luxury service, dedication to our customers and commitment to our employees. 
  • Join our award-winning group, working alongside a highly experienced team 


Key Accountabilities:


  • Ensures colleague engagement with a consistent focus through strong mentorship, coaching, and presence, and assures accountability across both the Housekeeping and Stewarding departments. 
  • Inspects hotel rooms, public and heart of the house areas, to ensure hotel areas are always clean and well-maintained and participates in Hotel Walkthroughs to ensure the condition of all hotel areas are to Peninsula Standard.
  • Liaises with the Front Office Team to ensure all rooms are ready upon arrival.
  • Oversees all contracts for all public area cleaning, chemical suppliers for both room and kitchens, retail spaces, rooms, and heart of house.
  • Manages the hotel laundry and uniform operation and the hotel Floral Program ensuring quality, presentation and cost objectives are met.
  • Supports the Director of Residences with housekeeping requests of tenants and provides support to the residence teams on an as-need basis.
  • Is responsible for annual review and creation of Housekeeping and Stewarding Operating Budgets in accordance with hotel business plans and objectives and ensures the monthly and annual expense targets are met in line with forecasted revenues.
  • Manages inventory of the hotel’s linen, amenities, OSE, CGS, guest and cleaning supplies to maintain par levels and manages quality, breakage, costs, and loss. Assures labour productivity levels and payroll expenses in accordance with budgetary guidelines and required service levels.
  • Manages the hotel's waste removal and recycling programs and leads Vision 2030 Community and Social Responsibility Objectives for the Housekeeping and Stewarding Departments.
  • Hires, develops, motivates, supervises and coaches department employees in maintaining a culture in compliance with mission, vision, values and cores principles HSH.


Job Specifications:


  • Degree in Hospitality Management or equivalent (Ideal)
  • Minimum of 8-10 years in a similar position (min. Director of Housekeeping) within a prestigious hotel
  • Strong luxury and training service standards experience highly desirable
  • Able to manage a large division in a fast-paced and sometimes highly stressful environment.
  • Excellent communication and presentation skills. Ability to communicate effectively with all stakeholders including vendors
  • Very strong analytical, financial and project coordination skills
  • Experience working within the United Kingdom and pre-opening of a luxury hotel is highly preferred 


The Peninsula Hotels will be delighted to receive your resume and will liaise directly with suitable applicants. Preference will be given to candidates who currently possess the right to work and live in the United Kingdom.




About The Peninsula Hotels

All over the world, The Peninsula brand is synonymous with glamour and style. Our hotels, located in the world’s most exciting cities, offer stunning facilities, world-class service and a unique combination of tradition and innovation. We are proud of our heritage, and delighted to be training the hoteliers of the future with specialised career opportunities in food and beverage, engineering, technology, sales, marketing, operations and more.

Requisition ID:  28652

Job Segment: Housekeeping, Hospitality