Washer Dryer - Guest Laundry

Business Unit:  The Peninsula Istanbul
Location:  Istanbul

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.

 

  • An exceptional opportunity to join our high-profile hotel in Istanbul.

  • The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees. 

  • Be a part of the highly experienced team.


Key accountabilities

 

  • Responsible for receiving and delivering all guest items on time, accurately, and professionally.

  • Inspects all laundry before and after cleaning for dirt, stains, damage, and quality of ironing/folding.

  • Keeps the guest laundry room shelves organized and clean.

  • Ensures that all items are hung, folded, and stored properly in their designated places.

  • Should possess knowledge of fabrics, cleaning tools, chemicals, machine operation, and the ability to provide friendly service to guests.

  • Should be able to work in a fast-paced, customer-service-oriented environment; controlled and deadlines should be met on time.

  • Should be able to work as part of a team as well as complete tasks independently, follow instructions from supervisors, and use appropriate problem-solving skills.

 

General requirements

 

  • Minimum 2-3 years’ experience in a similar role in a Luxury Hotel environment with similar standards and expectations.

  • Knowledge of using cleaning tools, chemicals, machinery and the ability to provide friendly services to guests.

  • Must be able to work in a fast paced and customer service-oriented environment; to perform under pressure and meet deadlines in a timely manner.

  • Must be able to work as part of a team as well as to complete assignments independently, to take instructions from supervisors, and to exercise proper problem-solving skills.

  • Innovative and a natural organiser, highly detailed and able to engage with guests.

  • Turkish communication proficiency, and English as a secondary language is preferred. 

 

We would be delighted to receive your CV and will liaise directly with suitable applicants.

 

 

Requisition ID:  46374