Country Manager, Mainland China

We are looking for a seasoned business leader to drive the development of China market for Peninsula Merchandising – the Retail and Lifestyle business of The Peninsula. Reporting to the Managing Director, you will ​act as the market in-charge, taking full responsibility of commercial functions and leading the local teams to manage all local business activities.

Key Responsibilities:

• Be responsible for the profit and loss for designated sales channels, and any other commercial key performance indexes.
• Develop and drive growth strategies to transit the local operation from opening stage to profitable, well-established stage The strategies should address the needs including but not limited to product development, build brand awareness, channels development etc
• Drive brand engagement and awareness through social media, PR and other communications, to build and maintain a luxury retail presence in online and offline channels as per guidelines.
• Propose and drive business plan to expand across retail, pop ups, e-commerce, corporate sales and develop people plan to support growth.
• Identify both seasonal and year-round product development opportunities to suit the designated market and support the business strategies.
• Work closely with Finance to propose and manage the whole cycle of budgeting and forecasting of the designated sales channels.
• Work closely with Product and Supply Chain & Procurement teams on product development initiatives, logistics and supply chain to ensure accurate forecasting, inventory and minimise wastage.
• Work closely with Product and Supply Chain & Procurement teams on sourcing future product supply options in the designated market to meet supply demand and ensure the highest levels of quality, compliance, and QA in the supply chain.
• Build and manage professional relationship with landlords of the current and any potential points of sale and key customers or business partners for any potential business opportunities.
• Lead development strategies including market research, pitching the landlords, negotiating for the rent, opening point of sale and achieving budgeted revenue and growth plan.
• Partner with management team to drive key initiatives in line with the Group standards and priorities.
• Drive customer experience in every aspect to delight customers and ensure ongoing people development, Peninsula Service Principles roll out and exceed customer expectations.
• Drive and be responsible for the compliance on local legislative requirements and the company policies from the Group.
• Work closely with People and Culture on all people management and development initiatives.

Requirements:

• Celebrate The Peninsula heritage and seasoned in managing scaled team.
• Minimum of 15 years of related experience in luxury sector, with at least 6 years in leadership position.
• Experience in both online and offline retail is a must; experience in confectionery or food & beverage will be an advantage.
• Degree holder in any disciplines.
• Visionary & inspiring, able to communicate strategic objectives clearly and empower teams to achieve business goals.
• Result oriented, driving excellence, great business acumen.
• Available to travel domestically or internationally (10% to 30%).
• Strong commend in both written and oral Mandarin and English.
• Proficient in MS Office.

We are delighted to receive your application for further consideration. Click apply now with your latest CV and salary information.

About Peninsula Merchandising Limited

Peninsula Merchandising first started selling cakes and chocolates in the 1950’s at The Peninsula Hong Kong. The idea behind the Peninsula Boutiques is to extend the Peninsula brand beyond the locations where we have hotels, by developing and selling a range of artisanal Peninsula branded Chinese and Western teas, chocolates and gifts. The Peninsula Mooncakes are the boutique’s most famous gourmet delicacy and they are now available at more than 30 retail locations worldwide.