Housekeeping Training Supervisor

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking Housekeeping Training Supervisor to achieve the company’s objectives and create a memorable guest experience.

• Work for a highly prestigious hotel in Housekeeping. 
• Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages. 

Key Accountabilities

• Responsible for supporting HSKP Management to deliver training to all sections of HSKP, create training tools and update operational manuals to support functional skills development for our PTK team along with the support contractors.
• Deliver onboarding of new team members, refresher training sessions, Company directed training and roll out new processes as required
• Plan the yearly calendar covering focus and weekly target rotation, SOP refresher, Company requirements
• Manage ALL New Graduates training programs – calendar, scheduling, training records for each section they work in etc
• Be familiar with HSKP operating policies & procedures as well as all operational sequences.
• Conduct regular audits on various HSKP functions sections during operation time and provide a summary report. Identifying any operational gaps that may be needed to work on.
• Assist the Housekeeping Manager to ensure the operations are conducted in proper procedures and steps.

General Requirements

• Knowledge in Housekeeping and has work experience for more than 1 year.
• Ability to work within “team based” environment.
• Intermediate level in spoken and written Japanese and English

Benefits We Offer

• Social Insurance (Employment Insurance, Worker’s Accident Compensation Insurance, Health Insurance, Employee’s Pension)
• Transportation Allowance (Subject to company policy; up to JPY 30,000/ month)
• Comprehensive Training and Talent Development Program (Overseas training opportunities)
• Retirement Plan (2% of company contributions in addition to a company match up to 2% of employee contributions, a total of maximum 6%) (Upon completion of 3-year of service) 
• Group Life Insurance
• Regular Days-off/ 119 days per year 
• Life Work Balance Leave/ 3 days per year
• Paternity Leave/ 5 days 
• Complimentary Staff Restaurant (3 meals per day)
• Complimentary Uniform Laundry and Dry Cleaning for Business Attire
• Employee Recognitions (Long Service Award, Model Employee Award and etc.) 
• Employee Events (Staff Party, Family Party and etc.) 
• Employee Discounts on Peninsula Boutique, Restaurants and Bars 
• Complimentary Accommodation at Peninsula Hotels (Applicable to permanent employee who completed 1-year of service)
• Welfare Club (Relo Club)
• Complimentary Bicycle Parking (On site)
• Employee Dormitory (Subject to availability)

We are delighted to receive your resume for further consideration.