Housekeeping Coordinator

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Housekeeping Coordinator to achieve the company’s objectives and create a memorable guest experience. 

• Work for a highly prestigious hotel in Housekeeping.
• Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages.

Key Accountabilities

• Handle all incoming calls in Japanese and English according to the Peninsula Service Principles and provide follow-up actions. 
• Monitor the check-in/out status and communicate with room attendants for room cleaning. 
• Manage the room turnover, and maintain effective communication with Front Office. 
• Perform secretarial duties in the office (e.g. Lost & Found, Item Inventory, Attendance Records and etc.). 
• Update guest history in system.

General Requirements

• Business level in spoken and written Japanese and English.
• Computer skills (Microsoft office, Opera PMS system).

We are delighted to receive your resume for further consideration.