Assistant Director of Housekeeping

The Peninsula hotels is a division of The Hong Kong and Shanghai Hotels limited, operates twelve luxury hotels across Asia, Europe and USA. The Peninsula Hotels is a world class luxury hotel, offered luxurious personalized and high standards of hospitality. We committed to delivering sustainable luxury and positively impacting the local communities. Since opening in 2007, The Peninsula Tokyo has grown to 500+ employees representing 32 nationalities.

We are currently seeking an experienced Assistant Director of Housekeeing to join our vibrant and dynamic team.

• Report directly to Director of Housekeeping

• Opportunity to utilise both English and Japanese

• Ability to manage large housekeeping team

Key Accountabilities:

• Ensure the ultimate comfort, cleanliness, safety for all the guests and achieve maximum efficiency and productivity of the hotel.

• Oversee monthly inventory counts of Operational Supplies, FF&E,  and Mini Bar items

• Report on monthly P&L analysis and explanation of all Housekeeping expenses

• Oversee and manage headcount and payroll expenses/overtime in accordance with budgetary guidelines and required service levels

• Ensure all the contracted suppliers such as laundry/uniform, room cleaning, public area cleaning, window cleaning etc deliver to contractual agreement this includes regular inspections, meetings, planning etc

• Create an environment of teamwork by encouraging harmony, cooperation, and communication

• Oversee the monthly rosters meeting timelines and ensure sufficient and effective manpower to cover the operation

• Plan the development of the staff for a further advancement in their hotel journey establishing a succession plan for key positions within the department

Requirements: 

• 2+ years in manegement roles or similiar in Housekeeping department

• Financial and budget allocation management experiences
• People management and team building skills
• Business profeciency in both English and Japanese