Front Desk Agent(Russian Speaker)

As a team with a high profile and reputation, The Peninsula Shanghai is looking for a Front Desk Agent(Russian Speaker)  for the hotel's Front Office department to ensure high quality service.

• Be part of a globally recognized luxury brand
• Competitive salary and health insurance system
• Employee care program with quality staff dormitory and staff canteen

Key accountabilities

• Handle guest check-in, check-out, and related matters
• Be familiar with reservation information and understand guest information; memorize the names of VIPs and regular guests who will be visiting the hotel, and understand all hotel activities
• Be proficient in all professional front desk skills and provide guests with high-quality service
• Be proficient in information inside and outside the hotel and provide accurate inquiry services

General requirements

• Strong interpersonal communication skills
• Fluent Russian is a must
• Fluent Chinese or Fluent English
• Knowledge of service etiquette and five-star service standards
• Able to work under pressure environment

We will be delighted to receive your CV now and will liaise with successful candidates accordingly.