Director of Food & Beverage

As a team with a high profile and reputation, The Peninsula Shanghai is looking for a Director of Food & Beverage for the hotel's Food & Beverage division to ensure high quality service.

• Be part of a globally recognized luxury brand
• Competitive salary and health insurance system
• Oversee the end-to-end operations, strategic direction, and financial performance of the hotel's Food & Beverage division

Key accountabilities

• Assume full ownership of the Food & Beverage division’s financial performance, including P&L accountability, aggressive revenue targets, GOP margins, and cost optimization in line with luxury benchmarks
• Develop and execute sophisticated annual business plans, including dynamic pricing strategies, demand forecasting, and data-driven revenue management specific to the Shanghai luxury market
• Lead, mentor, and hold accountable a high-performing leadership team across all outlets; set measurable KRAs tied to Peninsula brand standards and guest satisfaction indices
• Elevate all dining concepts to industry-leading status through innovation, strategic partnerships, and continuous reinvention aligned with global luxury trends
• Drive a culture of anticipatory service and exceptional guest recognition, ensuring all VIP, repeat, and high-profile guests receive fully personalized experiences
• Oversee talent acquisition at a world-class level, attracting top-tier hospitality professionals and fostering a culture of excellence, discipline, and continuous development
• Implement rigorous training programs emphasizing luxury service choreography, product knowledge mastery, and emotional intelligence in guest interactions
• Partner closely with culinary leadership to ensure menu innovation, cost control, and alignment with brand positioning and market demand
• Lead all marketing, branding, and public relations initiatives for F&B outlets in collaboration with the hotel’s executive team, with a strong emphasis on media visibility, influencer engagement, and critical acclaim
• Establish the hotel as a destination dining hub through strategic event programming, partnerships, and seasonal activations reflective of Shanghai cultural calendar
• Maintain strict compliance with all Shanghai health, safety, and ensuring zero tolerance for lapses in standards
• Serve as a key member of the Executive Committee, contributing to overall hotel strategy, profitability, and brand positioning
• Act as a visible and active ambassador of the Peninsula brand within the local and international luxury community
• Manage labor relations proactively, particularly within a luxury brand hotel environment, ensuring compliance while maintaining operational excellence

General requirements

• Minimum of 8-10 years of progressive leadership experience in ultra-luxury Food & Beverage operations
• Having 1st tier China city work experience for last 3 years is a must
• Proven track record in leading high-volume, high-profile dining venues within top-tier luxury hotels or standalone establishments
• Prior experience in Shanghai and within a unionized environment strongly preferred
• Expert-level understanding of luxury food & beverage operations, including fine dining, banquets, and high-end bar programs
• Strong financial acumen with the ability to interpret complex financial data and drive profitability
• Exceptional leadership presence with the ability to inspire, challenge, and develop elite teams
• Advanced communication and interpersonal skills with a high degree of emotional intelligence
• Demonstrated success in achieving Michelin restaurant or equivalent luxury service standards

We will be delighted to receive your CV now and will liaise with successful candidates accordingly. 

The Peninsula Shanghai ​ 

Located on the historic Bund with stunning views of the Huangpu River and the Pudong skyline, The Peninsula Shanghai is the flagship property in Mainland China, standing as a beacon of luxury hospitality along the city’s iconic riverfront promenade. Since its opening in 2009, the hotel has set new standards in luxury hospitality, combining timeless elegance with cutting-edge design, award-winning dining, and world-class service.