Senior Spa and Wellness Concierge / Spa and Wellne
Business Unit:
The Peninsula Hong Kong
Location:
Hong Kong SAR
We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.
- 17 paid statutory holidays
- Exceptional market leading benefits
- Option of MPF or ORSO retirement scheme
Key Accountabilities:
- Welcomes, advises, and supports guest enquiries and bookings of The Peninsula Spa and Fitness Centre
- Promotes and sells spa services and products to guests to maximize sales potential
- Handles scheduling of guest reservations with accuracy
- Ensures guests' spa and fitness journey is smooth from check in to check out
- Conducts daily opening and closing procedures
General Requirements:
- Related experience in luxury hotels or spa front of house or reception
- Knowledge in spa computerised booking systems is an advantage
- Excellent interpersonal and communication skills
- Fluent in spoken and written English. Good command of Cantonese or Mandarin is an advantage
- Demonstrates passion for guest care
- Candidates with less experience will be considered as Spa and Wellness Concierge
CONTACT US
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Job Segment:
Salon, Concierge, Hospitality