Front Desk Agent (Overnight)

Working alongside the Director of Front Office Operations at The Peninsula Beverly Hills, we are seeking an Overnight Front Office Agent who possesses a genuine warmth and sense of hospitality.  

•    Work for an award-winning luxury hotel group
•    Learn and grow within a diverse multi-outlet property
•    Exceptional benefits package
 

Key Accountabilities

•    Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards
•    Act as the primary point of contact for guest inquiries, requests, and issues
•    Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met 
 

General Requirements

•    Strong communication skills
•    Experience in customer service in a luxury hotel or other luxury customer service environment
•    An open and flexible schedule with the ability to work on the weekends and holidays
•    Knowledge of Opera system a plus
 

Benefits we offer:

•    100% company-paid medical, dental and vision coverage
•    Paid time off
•    Complimentary employee meals
•    Complimentary car parking (onsite)
•    Complimentary bicycle parking (onsite)
•    Bus transit reimbursement 
•    Complimentary uniform laundering
•    Discounted and complimentary room nights at The Peninsula Hotels
•    50% restaurant discount
 

We are delighted to receive your resume for further consideration.  To be eligible to apply, you must have a US work authorization.  The pay rate for this position is $29.50 per hour.