Assistant Director of Housekeeping

We are seeking to hire an experienced Assistant Director of Housekeeping to oversee the Housekeeping operations, including Laundry and Public Areas, ensuring excellent service with a strong focus on the Peninsula Service Principles.

• The Peninsula Hotels espouses luxury service, dedication to our customers and commitment to our employees. 
• Join our award-winning group, working alongside a highly experienced team.
• Exceptional benefits package 

Key Accountabilities:

• Exceeds guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles. Looks for improvement for better service standard with a general theme of anticipating the guests' needs.
• Controls and monitors productivity level and efficiency of the Housekeeping Department in ensuring all rooms, public and heart of the house areas are in excellent condition and representative of Peninsula, with identified issues to be communicated with the respective department.
• Hires, develops, motivates, supervises, and performance manages department employees in maintaining a culture in compliance with mission, vision, values and cores principles The Peninsula.

General Requirements:

• Minimum 5-year experience in the same capacity in a Luxury Hotel environment with similar standards and expectations.
• Housekeeping operational leadership experience. Hands on knowledge of luxury housekeeping operations, including uniform, laundry, and large-scale public area operations.
• Excellent time management, communication and organisational skills, highly adaptable, naturally positive.
• Fluent English communication proficiency. Expertise in a second language would be desirable.

We are delighted to receive your resume for further consideration.  To be eligible to apply, you must have a US work authorization.  The salary range for this position is $92,000 - $95,000.