Internship - Front Desk
Business Unit:
The Peninsula Beijing
Location:
Beijing
We are pleased to offer an exciting 6-month opportunity that will allow you to gain hands on industry experience while working alongside our-professional administrative team. The Peninsula Beijing is seeking a Rooms intern to join our Rooms department.
- Internship Package: RMB 2600/month with health insurance
- Enjoy staff residence(dormitory), meals at our staff resaurant, and uniform provided
- Open to candidates from Mainland China, Hong Kong, Macau, and Taiwan (for visa/work permit purposes)
Key Accountabilities:
- Provide warm, efficient, and discreet guest service ensuring a positive first and last impression.
- Provide a “one-stop service” to all guests. Ensure in-room check-in with Pad and that service initiatives are followed and offer a welcome tea, express check-out and on-line check-in, etc.
- Ensure that guests receive prompt, warm, courteous and personal recognition in a proactive manner.
- Handle guest requests and feedback with professionalism, empathy, and a problem-solving mindset
- Attend to all guest enquires, comments and requests at the counter and over the telephone, ensuring resolution. Refer to superior when necessary.
General Requirements：
- Strong Learning Attitude and Proactive Mindset.
- Professional Responsibility and Reliability.
- Fluent in English and Chinese.
We would be delighted to receive your CV and will liaise directly with suitable applicants.
CONTACT US
Scan or click (on mobile) the QR code to chat directly with our People and Culture team
FOLLOW US
