Catering Sales Manager Reactive

As a Catering Sales Manager Reactive, you will be a key driver of revenue for our luxury property, responsible for managing incoming catering and event inquiries. With a strong focus on lead conversion, you will handle inquiries from initial contact to signed contract, ensuring exceptional client experience and maximum profitability.

Your ability to negotiate confidently, build relationships, and close deals efficiently will set you apart. This role demands a proactive mindset, a polished presentation, and a deep understanding of luxury service standards.

Key Responsibilities:
  •  Manage all incoming catering inquiries with a sense of urgency and professionalism.
  •  Qualify leads quickly and effectively to determine fit and potential.
  •  Prepare compelling proposals and pricing tailored to client needs while maximizing hotel revenue.
  •  Lead negotiations to secure profitable contracts, applying strategic upselling where appropriate.
  •  Maintain consistent follow-up with clients to convert leads into confirmed business.
  •  Meet or exceed individual sales targets and contribute to overall team revenue goals.
  •  Maintain accurate records in the sales system and generate reports as needed.
  •  Represent the hotel at site inspections, client meetings, and familiarization trips as required.

Qualifications:
  •  Minimum 2 years’ experience in catering sales, preferably in a 5-star luxury hotel or upscale venue.
  •  Proven success in lead conversion and closing high-value catering sales.
  •  Excellent communication and interpersonal skills with a polished, client-focused approach.
  •  Strong negotiation skills with a track record of profitable deal-making.
  •  Knowledge of catering systems (e.g. Shiji is an advantage).
  •  Good communication in English.

What We Offer:
  •  Competitive salary and benefits
  •  Opportunities for growth within an internationally renowned luxury brand
  •  A supportive and dynamic team environment
  •  The prestige of working with one of Bangkok’s leading luxury hotels

We are delighted to receive your resume and will liaise directly with suitable applicants.